This is a replacement item. I loved it so much the first broke after 3 years of almost daily use, being run through the microwave thousands of times as I routinely lose it and have to warm it up again. Also went through dishwasher almost daily. Pattern still looked as good as the day I received it. I contacted the owner and she made a link so I could continue with my coffee ritual. Packaged with care and shipped in a timely manner. Couldn't ask for anything more.